Privacy Policy
Last Updated: February 2026
Sorted ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. The Data We Collect
We collect the following personal data:
- Identity & Contact Data: Your name, email address, phone number, and business details.
- Client Data: Information you input about your clients (names, addresses) to generate invoices.
- Audio Data: Voice recordings you submit to generate text (these are transcribed and not permanently stored).
- Technical Data: IP addresses, device identifiers, and App usage statistics.
2. How and Why We Use Your Data
We process your data under the following lawful bases:
- Contractual Necessity: To create your account, generate invoices, and provide the core functionality of the App.
- Legitimate Interests: To improve the App, monitor performance, and provide customer support.
- Consent: For marketing communications (which you can opt out of at any time).
3. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers required to operate the App, including:
- OpenAI: To transcribe voice-to-text and structure invoice data.
- Cloud Infrastructure: Providers like Apple, Cloudflare, or AWS for hosting and data storage.
- Accounting Software: If you choose to use our email-injection feature, data is sent to your designated email address.
4. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
5. Your Rights
Under the UK GDPR, you have the right to:
- Access a copy of your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data (the "right to be forgotten").
- Withdraw consent at any time.
To exercise these rights, please contact us at: hello@sortedtrade.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO).